We Work Within Your Existing Systems
Whether you use Epic, Athenahealth, Kareo, DrChrono, or other EHR/PM platforms, we adapt to your environment.
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Revenue Cycle Management (RCM)
What We Deliver
- End-to-End Revenue Cycle Management
- Medical Billing Services
- Medical Coding Support
- Denial Management & AR Follow-Up
- Patient Billing & Support
- Performance Reporting & RCM Analytics
Outsource your RCM operations to a team that strengthens your billing workflows, reduces denials, improves cash flow, and supports patient satisfaction without disrupting your internal practice or operations.
From patient intake to final payment posting, Outsure Global brings structure, clarity, and reliability to every stage of your revenue cycle.
Reliable, scalable, and production-ready AI operations built for real-world use.
Front-end RCM is where revenue protection begins. Errors at this stage create denials, delayed payments, and unnecessary patient frustration. Outsure Global strengthens your patient access workflows by ensuring every registration, eligibility check, and authorization is completed accurately and on time.
With cleaner data upfront, your claims move faster, AR decreases, and your financial cycle becomes more predictable.
What We Offer:
Patient Registration & Demographic Entry
Accurate patient data is the foundation of clean claims. We ensure every registration and demographic detail is captured correctly, reducing billing errors and improving first-pass acceptance rates.
Insurance Eligibility Verification
We verify insurance in real time, including coverage, policy status, deductibles, copays, and plan rules so that providers can avoid denials caused by outdated or incomplete information.
Benefits & Coverage Checks
Our team confirms patient benefits before services are rendered, helping providers set clear expectations, prevent non-covered claims, and improve overall revenue predictability.
Prior Authorization Assistance
We manage the authorization process end-to-end, gathering required documents, submitting requests, and following up with payers to keep approvals moving and reduce care delays.
Patient Communication & Intake Support
Transparent communication improves patient satisfaction and financial clarity. We support scheduling, reminders, document collection, and upfront financial counseling when needed.
The mid-cycle is the engine of your revenue cycle. Coding accuracy, proper charge capture, and clean claims determine how quickly and how much you get paid. Outsure Global supports providers with reliable medical coding, billing preparation, compliance checks, and documentation reviews to minimize errors and improve first-pass acceptance rates.
Our goal is simple: submit clean, compliant claims that result in consistent reimbursements.
What We Offer:
Medical Coding (ICD-10 / CPT / HCPCS)
Our certified coders assign accurate ICD-10, CPT, and HCPCS codes based on clinical documentation, helping prevent compliance issues and ensuring you receive the correct reimbursement.
Charge Capture & Entry
Every service delivered is accounted for. We review documentation, identify missing charges, and enter data precisely to prevent revenue leakage and improve billing accuracy.
Claims Creation & Clean Claims Submission
We generate clean, error-free claims by validating coding, modifiers, coverage rules, and payer guidelines—helping providers achieve faster payments and fewer denials.
Compliance & Quality Checks
Our team conducts routine audits to check for coding inconsistencies, documentation gaps, and payer-specific compliance risks that could lead to denial spikes or takebacks.
Clinical Documentation Improvement (CDI) Support
We identify unclear or incomplete clinical notes and guide providers on improving documentation quality to support accurate coding and stronger reimbursement outcomes.
Back-end RCM ensures every submitted claim is followed through to completion. Outsure Global manages denial resolution, AR follow-up, payment posting, and patient billing with a structured and transparent approach.
We help practices reduce AR days, recover more revenue, and maintain a healthy cash flow by addressing issues quickly and preventing repeat denials.
What We Offer:
Denial Tracking, Analysis & Appeals
We monitor denial patterns, identify root causes, and submit detailed appeals with accurate supporting documentation, helping recover lost revenue and prevent repeat denials.
AR Follow-Up (Commercial, Medicaid, Medicare)
Our team systematically follows up on outstanding claims, resolves payer requests, and accelerates reimbursements to reduce AR days and improve cash flow performance.
Payment Posting & Reconciliation
We post payments, adjust claims, and reconcile ERA/EOB data accurately. This ensures financial transparency, identifies underpayments, and keeps your records up to date.
Patient Billing & Collections Support
We manage patient statements, reminders, and support channels to help patients understand their bills and complete payment. boosting collection rates and reducing confusion.
Refund Processing & Compliance
We handle overpayments and refund processing in accordance with payer rules and compliance standards, ensuring accurate financial management and trust with patients.
Satisfied clients from 170+ organizations in different fields
How We Integrate With Your Team
Effective RCM isn’t just about completing billing tasks; it’s about fitting smoothly into how your practice already operates. At Outsure Global, we integrate directly with your front desk, providers, and billing staff to support the full revenue cycle without disrupting your workflow.
Our team works within your existing systems, follows your preferences, and communicates clearly so your operations stay consistent while your financial performance improves.
We Coordinate With Your Billing & Clinical Staff
Our team works closely with your front desk, providers, billing leads, and administrators.
We Improve Documentation & Accuracy
We help refine coding rules, claim checklists, and denial workflows to reduce repeated errors.
We Maintain Compliance
HIPAA, PHI handling, access controls, and confidentiality are built into every workflow.
We Report What Matters
Collection rates, first-pass acceptance, AR aging, denial categories, turnaround time—clear visibility, no clutter.
Frequently Asked Questions
Your Questions Answered
We work with a variety of outpatient and small to mid-sized practices including primary care, physical therapy, behavioral health, dental, urgent care, and general specialty clinics.
Yes. We integrate with most practice management and EHR systems.
By following secure access protocols, confidentiality agreements, and strict PHI handling procedures.
Our model is flexible—we scale up or down based on your workload.
Yes. We identify root causes, correct documentation gaps, and improve coding and billing accuracy.
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